In an effort to provide timely responses to all guests, we've curated a list of the most common questions about our property. Of course, if there is anything you don't see listed here, we would be happy to assist you at info@thewhit.com.

Frequently Asked Questions

Accommodations & Visitors

  • Each guest room has a designated maximum occupancy based on its size and configuration. Please contact our reservations team for assistance selecting the accommodation that best suits your needs.

  • Only registered guests may occupy guest rooms overnight. For the comfort, privacy, and security of all guests, the number of occupants in each room must not exceed the stated maximum occupancy per room.

  • Day visitors are welcome in designated hotel areas; however, all visitors must comply with hotel policies and may be required to register with the front desk.

  • Guest rooms are designed for overnight stays and personal enjoyment. Large gatherings, parties, or events are not permitted in guest rooms. Please contact our events team for information about private gatherings and celebrations.

  • We ask all guests to respect the comfort, privacy, and enjoyment of fellow guests, team members, and the historic character of our property. The Whit reserves the right to address behavior that disrupts the guest experience or compromises safety.

Experience & General Information

  • The Whit is committed to providing a peaceful and restorative experience for all guests. Guests are asked to be considerate of neighboring rooms and always maintain appropriate noise levels, particularly during evening and overnight hours.

  • The Whit is a non-smoking property. Smoking and vaping are not permitted inside guest rooms or indoor hotel spaces. Additional cleaning fees may apply if smoking or vaping occurs in a prohibited area.

  • The Whit welcomes guests of all ages. Please contact our reservations team for assistance selecting the most suitable accommodations for your family.

  • Pack and Plays and additional bedding are available upon request and are subject to availability.

  • Please contact our team as soon as possible. We will make every effort to locate and return lost belongings. Items are retained for 30 days in accordance with our lost property procedures.

  • Guests are responsible for securing personal belongings during their stay. We recommend using the in-room safe for valuables.

Pets

  • The Whit welcomes four-legged companions in select accommodations. Guests traveling with pets are encouraged to notify our team at the time of booking so we may prepare a comfortable stay for all members of your party.

  • A $50 per night fee applies to eligible reservations. A separate refundable pet deposit is not required.

  • The Whit provides pet amenities upon request, including a dog dinner on our regular menu, food and water bowls and pet beds. Our team is also happy to assist with recommendations for pet-friendly services and nearby experiences.

  • Dogs may not be left unattended in guest rooms.

  • Yes. Guests are responsible for ensuring pets do not create disturbances for other guests. Excessive barking, noise, or disruption may require additional accommodations.

  • Pets are permitted only in designated pet-friendly areas and guest accommodations. Dogs are not permitted in The Salon during service and the pool except where required by law for service animals.

  • Pet-friendly accommodations are limited to designated rooms. Please inquire at the time of booking to reserve an appropriate room category. Both Garden and Cabana rooms are pet friendly options.

  • Service animals are welcome throughout The Whit in accordance with applicable accessibility laws. Guests traveling with service animals are not subject to standard pet fees. Please contact our team with any questions regarding accommodations.

Pool & Grounds

  • Children are welcome to enjoy designated hotel amenities; however, all guests under the age of 16 must be always supervised by an adult. The pool is not staffed with lifeguards, and it is swim at your own risk.

  • The pool is open 24 hours for hotel guests only. Pool quiet hours are between 9pm and 7am.

  • Hotel amenities and common areas are reserved for registered guests unless otherwise noted for private events or approved gatherings.

  • Private gatherings and events may be arranged through The Whit’s events team. Advance approval is required for any organized group activity.

Parking

  • Please contact our reservations team to schedule valet services.

Accessibility

  • The Whit is committed to providing a welcoming and accessible experience for all guests. Accessible accommodations and services are available upon request and based on availability.

  • Please contact our reservations team prior to arrival so we may best prepare for your needs and ensure a comfortable stay.

Groups & Events

  • Yes. The Whit offers intimate spaces for weddings, celebrations, and private gatherings. Our events team can assist with customized experiences.

  • Yes. Bridal parties may reserve guest rooms and event spaces based on availability and property guidelines.

  • Yes. Photoshoots are permitted and require an hourly fee if you are not staying on property. Please contact our events team for details.

  • Full-property buyouts may be available for select dates and events. Please contact our events team for availability and details.

  • Group accommodations and private events are subject to availability, minimum requirements, and applicable agreements.

Weather

  • The safety and well-being of our guests and team members is our highest priority. The Whit monitors weather conditions closely and will communicate any necessary updates or changes to operations.

  • In the event of a mandatory evacuation or hotel closure, reservations will be handled in accordance with applicable policies and guidance from local authorities.

  • Closures are determined based on safety considerations, weather conditions, and official guidance. Guests with upcoming reservations will be contacted directly should changes be necessary.